Legals

Maclay Murray & Spens LLP is a limited liability partnership incorporated in Scotland with registered number SO300744 and having its registered office at 1 George Square, Glasgow G2 1AL. Maclay Murray & Spens LLP is a firm of solicitors regulated by the Law Society of Scotland and the Solicitors Regulation Authority, registration number 442975. A list of members is available for inspection at the registered office and other offices.

PI Insurance

Scotland

In accordance with the disclosure requirements of The Provision of Services Regulations 2009, our compulsory professional indemnity insurance cover is under the Law Society of Scotland's Master Policy for professional indemnity insurance. The cover is provided by a panel of insurers, the lead insurer being Royal & Sun Alliance Insurance plc. For these purposes, the lead insurer's address is Alexander Bain House, 4th Floor, 15 York Street, Glasgow, G2 8LA. The territorial coverage of the cover is worldwide.

England & Wales

Again in accordance with the disclosure requirements of The Provision of Services Regulations 2009, our compulsory professional indemnity insurer for England & Wales is Aviva Insurance Limited. For these purposes the insurers address is Pitheavlis, Perth, PH2 0NH. Again the territorial coverage of the cover is worldwide.

Complaints

In terms of the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, we must provide the following details to all clients of the Firm:

- A link to the ODR platform: http://ec.europa.eu/odr 
- Contact email address for the Firm: ClientRelationsOfficer@mms.co.uk  

The ODR platform allows clients who have a complaint about our service received online or by email to submit the complaint via an online complaint form.